Terms of Service
Last updated: April 26, 2026
These Terms of Service ("Terms") are a binding agreement between you ("you," the "Customer") and Busic Digital, LLC, a Montana limited liability company ("Busic Digital," "we," "us"), the provider of the CleanSync integration for Jobber ("CleanSync" or the "Service"), together with the cleansync.io website, the CleanSync email programs (lifecycle, digest, outreach, support), the public Trusted Cleaners directory, the public CleanSync roadmap and changelog, and any related services. By installing the Service from the Jobber App Marketplace, clicking "I agree," submitting content to the /feedback page or the in-app feedback widget, opting in to the Trusted Cleaners directory, responding to one of our outreach emails, or otherwise using the Service, you accept these Terms. If you do not agree, do not install or use the Service.
1. The Service
CleanSync is a self-serve integration that reads short-term-rental booking calendars (Airbnb, Vrbo, or other iCal feeds you provide) and creates, updates, or cancels corresponding cleaning jobs in your connected Jobber account according to the configuration you set. The Service also includes:
- email communications from us (lifecycle, onboarding, support, retention-save, periodic digests, weekly scorecards, outreach);
- the public Trusted Cleaners directory listing your business (opt-in only);
- the public roadmap and changelog (display of feature requests and shipped items);
- the CleanSync affiliate program (through which we may earn a commission from Jobber if you start a new Jobber subscription through our link).
The Service depends on the availability and correctness of Jobber, your calendar sources, and other third-party services we do not control.
2. Eligibility and accounts
- You must be of the age of majority in your jurisdiction (at least 18 years old in most jurisdictions) and legally able to enter into a contract.
- You must have an active Jobber account and the authority to connect third-party integrations to it on behalf of your business, except where you are interacting with the Service solely as (a) a recipient of our outreach email, (b) a visitor to our public pages, (c) a submitter of a feature request from a non-Jobber context, or (d) a visitor to the public roadmap or changelog.
- You are responsible for the accuracy of the information you provide (iCal URLs, pricing, assignees, notification email, directory listing content, feature-request content, etc.) and for all activity that occurs under your connected Jobber account.
3. Your authorization and scope of access
During installation you grant the Service permission to access your Jobber data through the OAuth scopes Jobber displays on the consent screen. We use that access only to provide the Service — for example, to read your clients, properties, and jobs so we can create, update, or close jobs that correspond to the bookings in your calendars. You can revoke that authorization at any time by disconnecting the app from your Jobber App Marketplace.
4. Your responsibilities
- Provide accurate iCal URLs and keep them up to date as your calendar sources change.
- Configure cleaning defaults (duration, start time, line item, assignee, timezone) that reflect how you want jobs created in Jobber.
- Monitor the jobs the Service creates. You are responsible for verifying that every scheduled cleaning is correct, present, and on time.
- Review the in-app error inbox and the notification emails we send, and take corrective action (fixing a broken iCal URL, reconnecting the app, etc.) promptly.
- Keep your Jobber account in good standing and your team member assignments current.
- Comply with the terms of Jobber, Airbnb, Vrbo, and any other third-party service whose data the Service touches on your behalf.
- If you opt in to the Trusted Cleaners directory, keep your listing accurate and update or remove it promptly if the information changes (for example, if your service area or contact method changes).
- Comply with all applicable laws in your country, state, province, or other jurisdiction, including laws governing privacy, consumer protection, and the use of automated services.
5. Acceptable use
You agree you will not, and will not permit any third party to:
- Use the Service in any way that violates applicable law or the rights of any other person.
- Attempt to reverse-engineer, decompile, scrape, probe, or otherwise extract the source code, architecture, or non-public data of the Service (including the CleanSync operations dashboard, internal APIs, and administrative interfaces), except as expressly permitted by law.
- Interfere with or disrupt the Service, our infrastructure, or other users' use of the Service, including by sending excessive requests, exploiting vulnerabilities, circumventing rate limits, bypassing bot-mitigation mechanisms, or submitting bulk, automated, or spam-like submissions to our public forms (including /feedback and support@cleansync.io).
- Resell, sublicense, or provide the Service to third parties as a standalone offering without our prior written consent.
- Upload or process data you are not authorized to handle, including guest personal data for which you lack a lawful basis under applicable law.
- Submit false, misleading, defamatory, or unlawful content through our feature-request system, Trusted Cleaners directory, or support inbox.
- Abuse our email programs, including by signing up addresses you do not control, spoofing, or using our emails for harassment.
We may apply automated rate limits, per-IP and per-account submission quotas, CAPTCHA challenges, and manual review to enforce these rules. Submissions that violate these rules may be rejected, deleted, or flagged without notice.
6. Fees
Pricing, if any, is stated on cleansync.io or in the Jobber App Marketplace listing at the time of installation. We may change pricing, add paid tiers, or introduce usage limits with reasonable advance notice to the email on file for your account. If you disagree with a pricing change, your remedy is to uninstall the Service before the change takes effect. All fees are stated in U.S. dollars unless otherwise noted and are exclusive of applicable taxes, which you are responsible for paying.
7. Intellectual property
The Service, the CleanSync and Busic Digital names and logos, the cleansync.io website, and all underlying software, designs, documentation, and content (excluding your data and any content owned by Jobber or other third parties) are owned by Busic Digital, LLC or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service solely for your internal business purposes and subject to these Terms. All rights not expressly granted are reserved. Nothing in these Terms gives you any right, title, or interest in Busic Digital's or CleanSync's trademarks or other intellectual property.
8. Your data
As between you and us, you retain all rights in the data you submit to the Service and the data we read from your connected Jobber account and calendar feeds on your behalf ("Your Data"). You grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, and process Your Data solely to operate, secure, improve, and provide the Service to you and to comply with legal obligations. You represent and warrant that you have all rights, consents, and legal bases necessary to grant this license and that Your Data and its processing by the Service do not infringe the rights of, or violate any duty owed to, any third party, including under applicable privacy, data-protection, or consumer-protection laws.
9. Feature requests and public roadmap
When you submit a feature request through the in-app feedback widget, the /feedback page, or our support inbox, you grant Busic Digital a perpetual, worldwide, royalty-free, fully-paid, sublicensable, irrevocable license to use, copy, modify, and incorporate the subject matter of the request (including the described use case, problem statement, and proposed behavior) into the Service or any other Busic Digital product without obligation to compensate, credit, or build anything. Busic Digital decides — at its sole discretion — whether, when, and how to respond to, triage, merge, or build a feature request.
If you opt in at submission time to have your first name displayed next to your request on the public CleanSync roadmap or changelog, you grant us a non-exclusive, royalty-free license to display your first name in that context. You may withdraw this consent at any time by emailing support@cleansync.io, after which we will mask the attribution within 7 days.
10. Trusted Cleaners directory
The Trusted Cleaners directory is an opt-in, public directory of cleaning businesses that use CleanSync and meet our minimum usage criteria (currently: at least three successful synced cleanings and an active Jobber account).
When you opt in, you:
- represent and warrant that the information you submit (business name, service area, city, service description, contact method) is accurate, current, and yours to publish;
- grant Busic Digital a non-exclusive, worldwide, royalty-free license to display that information on cleansync.io/cleaners and in derivative public pages we may create (such as city landing pages or schema.org structured data);
- agree that Busic Digital may, at its sole discretion, remove your listing temporarily or permanently if we believe the information is inaccurate, misleading, unlawful, or inconsistent with our listing guidelines, or if we discontinue the directory;
- acknowledge that, while we strive to remove listings within 7 days of a valid opt-out or deletion request, mirrored cached copies served by third-party search engines or web archives are outside our control and may persist for some time after removal.
You may remove your listing at any time by toggling off the directory opt-in switch in the CleanSync dashboard or by emailing support@cleansync.io. Removal takes effect within 7 days.
11. Referral and affiliate program
We operate a referral program (attribution via UTM parameters when an existing CleanSync customer refers another business) and participate in Jobber's official affiliate program as an affiliate.
Affiliate disclosure.When you click our "Start a Jobber trial" link on cleansync.io, in our marketing content, or in our outreach emails, Busic Digital may earn a commission from Jobber if you subscribe to Jobber. There is no additional cost to you, and the commission does not change the terms of your relationship with Jobber. We disclose this relationship in accordance with the U.S. Federal Trade Commission's Guides Concerning the Use of Endorsements and Testimonials in Advertising and applicable analogues in other jurisdictions.
Busic Digital does not currently offer a monetary commission to customers who refer other businesses to CleanSync. Non-monetary benefits (such as priority placement in the Trusted Cleaners directory or "top referrer" recognition) may be offered from time to time subject to these Terms and any program rules published at the time.
12. Outreach to prospective customers
If we have contacted you by email about CleanSync because you or your business appeared to match our customer profile (for example, a short-term-rental cleaning operator), these Terms apply to that outreach correspondence as well as to any subsequent use of the Service. Our emails include an unsubscribe mechanism and we honor unsubscribe requests, including the email List-Unsubscribe header, within one business day.
If you received an outreach email from us in error, or if you would prefer never to hear from us again, you may unsubscribeusing the link in any of our emails or reply with the word "STOP" or "UNSUBSCRIBE."
13. Automated processing and human review
We use automated systems — including third-party sub-processors identified in our Privacy Policy — to help triage and classify incoming email, score account health, and prepare drafts of operational content. A human at Busic Digital reviews every draft before it is sent to you or made public, and Busic Digital holds editorial responsibility for each such communication. See the Privacy Policy, Section 11, for more detail.
Nothing in these Terms creates an attorney-client, accountant-client, financial-advisor, or other professional-advice relationship between you and Busic Digital. Communications from the Service are operational messages about your use of CleanSync — not professional advice.
14. Third-party dependencies
The Service interoperates with Jobber, Airbnb, Vrbo, Amazon Web Services, Vercel, Instantly.ai, Anthropic, Plausible, PartnerStack, Cloudflare, and other third-party platforms and providers. We have no control over those services, and changes to their APIs, policies, availability, rate limits, pricing, or iCal formatting may affect or disable parts of the Service without notice. Each third-party service is governed by its own terms and privacy policy. We are not responsible for any third-party service, its availability, its accuracy, its data handling, or any loss or damage arising from it.
15. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. BUSIC DIGITAL EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:
- the Service will be uninterrupted, timely, secure, error-free, or bug-free;
- every booking in your calendars will be detected, synced, or converted into a job;
- every cleaning scheduled in Jobber will be correct, complete, or will occur at the intended time;
- iCal feeds, Jobber's API, or any other third-party service will be available, accurate, or unchanged;
- data stored by the Service will be preserved or recoverable;
- the results you obtain from the Service will meet your requirements or expectations;
- draft content prepared with automated-processing assistance (support replies, drafted content, triage classifications, or health scores) will be correct, complete, unbiased, or up-to-date;
- your Trusted Cleaners listing will reach any particular audience or generate any particular business outcome;
- our outreach, referral, or affiliate programs will produce any particular number of leads, signups, or commissions.
YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THAT THE CLEANINGS SCHEDULED BY THE SERVICE ARE CORRECT AND FOR ADDRESSING ANY MISSED, DUPLICATED, OR INCORRECT CLEANINGS.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. Nothing in these Terms is intended to exclude or limit any non-waivable warranty or consumer right available to you under the laws of your jurisdiction; in those cases, our warranties are limited to the minimum required by law.
16. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL BUSIC DIGITAL, ITS AFFILIATES, OR ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
- LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST GOODWILL, LOST OPPORTUNITIES, OR LOST OR INACCURATE DATA;
- MISSED, DUPLICATED, INCORRECTLY SCHEDULED, OR CANCELLED CLEANINGS, INCLUDING ANY CHARGEBACKS, REFUNDS, REPUTATIONAL HARM, OR DISPUTES WITH YOUR OWN CUSTOMERS ARISING FROM THEM;
- LEADS, SIGNUPS, COMMISSIONS, OR BUSINESS OUTCOMES (OR THE ABSENCE OF ANY) ARISING FROM OUR OUTREACH, REFERRAL, AFFILIATE, OR DIRECTORY PROGRAMS;
- DAMAGES ARISING FROM ANY THIRD-PARTY SERVICE (INCLUDING JOBBER, AIRBNB, VRBO, AMAZON WEB SERVICES, VERCEL, INSTANTLY.AI, ANTHROPIC, PLAUSIBLE, PARTNERSTACK, CLOUDFLARE, OR ANY CALENDAR OR EMAIL PROVIDER), WHETHER DUE TO OUTAGES, API CHANGES, DATA LOSS, OR OTHERWISE;
- DAMAGES ARISING FROM AUTOMATED CLASSIFICATIONS, SCORES, OR DRAFTS GENERATED OR REVIEWED BY US, INCLUDING INCORRECT, BIASED, OR OUT-OF-DATE CONTENT;
- DAMAGES CAUSED BY EVENTS BEYOND OUR REASONABLE CONTROL (SEE SECTION 18);
EVEN IF BUSIC DIGITAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE).
IN ANY CASE, BUSIC DIGITAL'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID BUSIC DIGITAL FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THIS CAP IS CUMULATIVE AND NOT PER-INCIDENT. IF YOU USE THE SERVICE WITHOUT PAYING US ANY FEES, OUR AGGREGATE LIABILITY IS LIMITED TO ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of incidental, consequential, or other damages, or of implied warranties, so some of the above may not apply to you. Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded or limited under applicable law (for example, liability for gross negligence, willful misconduct, fraud, death or personal injury caused by our negligence, or non-waivable statutory consumer rights). In those cases our liability is limited to the smallest extent permitted by applicable law.
17. Indemnification
You will defend, indemnify, and hold harmless Busic Digital and its affiliates, owners, officers, employees, contractors, agents, suppliers, and licensors from and against any and all third-party claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Data or your use of the Service; (b) your breach of these Terms; (c) your violation of any law or of any right of any third party; (d) any dispute between you and your own customers, guests, cleaning staff, or other users of your Jobber account; (e) your misconfiguration of the Service, including incorrect iCal URLs, pricing, or assignees; (f) content you submit through our feature-request intake, support inbox, or Trusted Cleaners listing; or (g) your participation in our referral or affiliate programs. We may assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense.
18. Termination and suspension
- You may stop using the Service at any time by uninstalling it from the Jobber App Marketplace and by unsubscribing from any of our email programs.
- We may suspend or terminate your access, remove your Trusted Cleaners listing, delete a feature-request submission, or block your email address from our outreach and support systems, with or without notice, if we reasonably believe you have violated these Terms, if the Service is required to be discontinued for legal, security, or business reasons, or if continuing to provide the Service would expose us to undue risk.
- Sections 7–17, 19–23, and any accrued payment obligations survive termination.
- Upon termination your data is retained and then purged per our Privacy Policy.
19. Force majeure
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, pandemics, government actions, wars, terrorism, labor disputes, utility failures, internet or telecommunications failures, cloud-provider outages, third-party API outages or breaking changes, cyberattacks, or any other cause outside our reasonable control.
20. Governing law, disputes, and venue
These Terms are governed by the laws of the State of Montana, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to the paragraph below, you and Busic Digital agree to submit to the exclusive jurisdiction of the state and federal courts located in Flathead County, Montana for any dispute arising out of or relating to the Service or these Terms, except that either party may seek injunctive or other equitable relief in any competent court. To the extent permitted by applicable law, you waive any right to a jury trial and any right to participate in a class action or representative proceeding. Any claim must be brought within one (1) year after the claim accrues, or it is permanently barred to the extent permitted by applicable law.
Consumer-law carve-out. If you are a consumer and the law of your country, state, or province gives you non-waivable rights to bring proceedings in your local courts, to rely on local consumer-protection laws, or to participate in collective redress, nothing in this Section will limit those rights. In particular, consumers located in the European Economic Area, the United Kingdom, Australia, New Zealand, South Africa, the Republic of Ireland, or a Canadian province with analogous non-waivable consumer-protection rules retain the protections of their local law (including, as applicable, the Australian Consumer Law, the New Zealand Consumer Guarantees Act, the New Zealand Fair Trading Act, and the Consumer Protection Act of South Africa) notwithstanding the choice-of-law and venue selections above.
21. Changes to these Terms
We may modify these Terms from time to time. When we do, we will revise the "Last updated" date above. Material changes will also be communicated via email to the notification address on file for your account. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of them. If you do not accept the updated Terms, you must stop using and uninstall the Service and unsubscribe from any email programs.
22. Export controls and sanctions
The Service is controlled and operated from the United States and is subject to U.S. export-control and economic-sanctions laws. You represent that you are not located in, under the control of, or a national or resident of any country or on any list that would prohibit your use of the Service under those laws, and you will not use the Service in violation of any applicable export-control or sanctions regulation.
23. Miscellaneous
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Busic Digital regarding the Service and supersede any prior agreements.
- Severability. If any provision is held unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.
- No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
- Assignment. You may not assign these Terms without our written consent. We may assign these Terms to a successor in connection with a merger, acquisition, or sale of assets.
- Independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
- Notices. We may give you notice via the email on file for your account or via the CleanSync dashboard. You may give us notice at support@cleansync.io or by mail to Busic Digital, LLC, Flathead County, Montana, United States.
- Language. These Terms are written in English. If we provide a translation, the English version controls in case of conflict.
24. Contact
Questions about these Terms: support@cleansync.io
Busic Digital, LLC
Flathead County, Montana, United States